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Delivery & VAT Policy

Dispatch & Delivery Times

  • Order Cut-Off: Orders placed before 1:00 PM (Monday–Thursday) are dispatched the same day.

  • Friday Orders: Orders placed before 1:00 PM on Friday are dispatched the same day for Monday delivery (couriers do not deliver on Saturdays).

  • Tracking: parcels are dispatched via tracked courier services (DPD, Evri, or Royal Mail).

UK Shipping & VAT

  • UK VAT: Standard 20% VAT is applied at checkout for UK orders.

  • UK Mainland:

    • Royal Mail 1st Class: £4.95 + VAT

    • DPD 24 (Next Working Day): £7.95 + VAT

  • Highlands & Islands:

    • Evri 48hr: £8.95 + VAT

    • DPD 48hr: £12.95 + VAT

European Union (EU)

  • Zero VAT at Checkout: All EU orders are zero-rated for UK VAT.

  • Import Duty & Local Tax: Local VAT (TVA/IVA/MWSt) and courier clearance fees will be collected by the courier upon arrival in your country.

  • EU Delivery Rates:

    • Orders under €120: £16.71 (approx. €19.45)

    • Orders over €120: £8.50 (approx. €9.90)

  • Transit Time: Typically 2–4 working days.

USA & Canada

  • Flat Rate Delivery: £14.50 (approx. $19.25 USD / $26.10 CAD)

  • Taxes: Zero-rated for UK VAT. Local customs duties or state taxes may apply depending on local thresholds. IF YOU WOULD LIKE TO PRE-PAY YOUR IMPORT DUTY TAX PLEASE ENSURE YOU SELECT THAT OPTION AT CHECKOUT.

Worldwide Delivery (Rest of World)

  • Orders up to $140 USD: £14.50 (approx. $19.25 USD)

  • Orders over $140 USD: £8.50 (approx. $11.30 USD)

  • Taxes: Export orders are zero-rated for UK VAT. Recipients are responsible for any destination import duties and taxes.

Shipping Rates Summary Table

Destination Order Value / Threshold Service / Carrier Price (GBP) Approx. Local Currency
UK Mainland Any Royal Mail 1st Class £4.95 + VAT —
UK Mainland Any DPD 24 £7.95 + VAT —
UK Highlands & Islands Any Evri 48hr £8.95 + VAT —
UK Highlands & Islands Any DPD 48hr £12.95 + VAT —
European Union (EU) Under €120 Tracked Courier (2–4 days) £16.71 ~€19.45
European Union (EU) Over €120 Tracked Courier (2–4 days) £8.50 ~€9.90
USA & Canada Any Tracked Courier £14.50 ~$19.25 USD / $26.10 CAD
Worldwide Up to $140 USD Tracked Courier £14.50 ~$19.25 USD
Worldwide Over $140 USD Tracked Courier £8.50 ~$11.30 USD

UK Highlands, Islands & Remote Postcodes Reference

Couriers classify the following postcodes under the Highlands & Islands rate:

Region Postcode Prefixes
Scottish Highlands AB36–38, AB55–56, FK17–21, IV1–39, IV52–54, IV63, KW1–14, PA21–40, PH19–26, PH30–41, PH49–50
Scottish Islands HS1–9, IV40–51, IV55–56, KA27–28, KW15–17, PA20, PA41–49, PA60–78, PH42–44, ZE1–3
Northern Ireland BT (all)
Isle of Man IM (all)
Isles of Scilly TR21–25
Channel Islands GY (Guernsey, Alderney, Sark), JE (Jersey)

(Note: Currency conversions are calculated using current mid-market rates: 1 GBP ≈ $1.33 USD / €1.16 EUR. In Shopify Markets, these will convert automatically if dynamic multi-currency checkout is enabled.)

UK VAT

20% VAT will be added to your order at checkout. For all UK mainland orders delivery is currently £4.95+vat regardless of order size. You can select a DPD24 option at £7.95 BUT we can't do DPD24 to some postcodes.

 

Below are all postcodes where DPD24 will not be available. Service will be 2-4 days.

Aberdeenshire:

AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56


North Ayrshire:

KA27, KA28
PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51, PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PA81, PA82, PA83, PA84, PA85, PA86, PA87, PA88
Perthshire: PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH27, PH28, PH29, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50

Argyle and Bute: 

FK17, FK18, FK19, FK20, FK21

Inverness: [ALL] IV Postcodes
Northern Ireland [ALL] BT Postcodes

Guernsey GY

Isle of Man IM

Isle of Scilly TR21, TR22, TR23, TR24, TR25


Isle of Wight PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41


Jersey JE


Kirkwall KW


Outer Hebrides HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9
Shetland Islands ZE

Republic of Ireland [ALL Postcodes]

 

UK delivery

Will be on a 24 hour courier service. All EU parcels will be on a 2-3 working day service but this can vary.

EU VAT

All EU export orders will be automatically rated for zero VAT. Once the goods have entered your own country you will likely be charged import tax and duty based on that country’s laws. If you have a valid VAT/EORI equivalent tax number for your country you would then claim that import tax back in your tax return (as if you had imported goods from say the USA or Japan).
 
To put this another way – if you are buying from say France – you will not pay any tax on your order to us. Once the goods enter your country the courier will then ask you for the 20% TVA as well as a processing charge [the processing charge varies but as an approximate figure will be between 30-50 Euros].

If you were that customer in France and registered for TVA you should then be able to claim that tax back in your normal monthly return. Situations vary from country to country on this.